Order processing time: 5 to 10 business days (Monday to Friday)
Order transit time: 37 to 53 business days (Monday to Friday)
Order deadline: 4:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
Total delivery time: 42 to 63 business days
Including production, sea freight, customs clearance, and local delivery.
Shipping fees are calculated at checkout based on product size and delivery address.
Delivery is kerbside/ground-level only; upstairs delivery, delivery into a building, delivery into a room and installation are not included.
If additional delivery services are requested or re-delivery is required, extra charges will be borne by the customer.
Some remote areas may require extra charges or may not be serviceable.
If the outer packaging shows minor transit-related damage, please still accept the delivery and inspect the product inside. If there is any issue, contact us within 24 hours with photos.
View details: Shipping Policy